royal-orthopaedic-hospital

Royal Orthopaedic Hospital

Bristol Road South, Northfield, Birmingham, England, B31 2AP
 
65,377 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 1111 of 6440
 
Review of Ward 11 Outpatients
4th January 2020


The people are kind. Appointments not been moved all the time.

Recommend
Kindness
Understanding
Listening
Safe
 
Review of Ward 11 Outpatients
4th January 2020


Recommend
Kindness
Understanding
Listening
Safe
 
Review of Ward 11 Outpatients
4th January 2020


Everything was good.

Recommend
Kindness
Understanding
Listening
Safe
 
Review of Ward 11 Outpatients
4th January 2020


Recommend
Kindness
Understanding
Listening
Safe
 
Review of Ward 11 Outpatients
4th January 2020


Recommend
Kindness
Understanding
Listening
Safe
 
Review of Ward 11 Outpatients
4th January 2020


Recommend
Kindness
Understanding
Listening
Safe
 
Review of Ward 11 Outpatients
4th January 2020


Recommend
Kindness
Understanding
Listening
Safe
 
Review of Ward 11 Outpatients
4th January 2020


Recommend
Kindness
Understanding
Listening
Safe
 
Review of Ward 11 Outpatients
4th January 2020


Recommend
Rating not given.
Kindness
Understanding
Listening
Safe
 
Written by a patient
4th January 2020


I was referred to ROH with a suspicious lesion in my spine, having a previous history of breast cancer. My initial appointment was put back, then put back again, then put back again. Having been referred in July, I was eventually seen in November. Government guidelines say I should start my treatment within 62 days of referral. ROH didn't even offer me an initial appointment within that timescale. I eventually had a CT-guided biopsy and was told the result would be confirmed to me by telephone in 7 to 10 days' time. After 7 weeks, I telephoned the hospital in desperation and received a call back advising me, with all the warmth and empathy of someone announcing the next train to Edinburgh, that I have metastatic breast cancer, which is a terminal illness. The nurse who called me asked, only after she had told me, if I was alone and if I was "all right". Duh, no -- of course I'm not all right! Not least because my best chance of longer-term survival comes with early diagnosis and treatment and ROH have just robbed me of that. So, if you're waiting for test results from this shambles of a hospital, please follow them up sooner, rather than later. After all, like mine, your life might depend on it.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
 
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